@kualabear: I think you just quite unfortunate getting those bad quality one. I got over 60-70 Phoenix models and don't have much problem. I do hated their B744 mould....and so many people having the same thinking like me.....so we complain to them. At this moments Phoenix is preparing a new mould for their 744.
If I were you t to complain to them straight. Phoeniix Models are quite active in Facebook. Just add them as your friend and you can complain straight to them. Their 777 and A380 mould are still the best out there.
Note: is't still snowing in sunny Southern California?